2021-008 ICT Technician 0.5 post

Responsibilities

  • Helpdesk and support for students and staff
  • Fixing equipment, including printers, scanners, beamers
  • Setting up new equipment and upgrading existing systems
  • Testing and servicing equipment
  • Helping to fix general IT issues
  • Training clients on new systems or software applications
  • Help to arrange IT facilities throughout the school for planned activities
  • Administration in Active Directory, user- and computer accounts
  • Maintaining a standardized ICT environment
  • Point of contact for helpdesk calls with Head Office in Brussels

Competency profile

Value-related competences


I. Engagement

- Recognize and respond appropriately to the needs of management, teachers, and students

- feels involved and takes action to address matters

- team player

 

II. Collaborate

- helps others and consults

- considers the sensitivities and the diversity of people

- Offers help with problems, even if the task is not part of your own assignment

 

III. Learning ability

- be able to absorb new information / knowledge, process it efficiently and apply it effectively.

 

Job-specific competences

I. Planning and organizing

- Applying structure in time and space.

- Set priorities when dealing with problems.

 

II. Independence

- Do the job properly without the support, help or supervision of others.

- Being able to properly assess when he / she can make his / her own decisions and when not.

 

III. Flexibility

- Be able to efficiently adapt time management and behaviour in different situations.

 

IV. Stress resistance

- To be able to deal with stress in work situations.
 

Professional competences
- Experience in 1st line support and possible 2nd line support to end-users

- Good knowledge of Windows 10, Office 365, Active Directory

- Good understanding of networking, computers, Wi-Fi

- Experience in a school environment is a plus

- Language EN/NL/FR

Sollicitaties moeten worden ingediend voor 15/10/2021

Procedure

Om te solliciteren dient u het solliciatieformulier in te vullen en uw motivatiebrief, cv en een scan van uw diploma te uploaden, en dit vóór de aangegeven einddatum.

De documenten die u dient te uploaden, moeten als volgt benoemd worden:

1-FAMILIENAAM Voornaam-motivatiebrief
(voorbeeld: 1-DUPONT Jeanne-motivatiebrief).
2-FAMILIENAAM Voornaam-cv
(example: 2-DUPONT Jeanne-cv).
3-FAMILIENAAM Voornaam-scan diploma
(example: 3-DUPONT Jeanne-scan diploma)

Sollicitatieformulier

Upload extra diploma