ICT technician (half-time position)

Responsibilities

  • Helpdesk and support for students and staff
  • Fixing equipment, including printers, scanners, beamers
  • Setting up new equipment and upgrading existing systems
  • Testing and servicing equipment
  • Helping to fix general IT issues
  • Training clients on new systems or software applications
  • Help to arrange IT facilities throughout the school for planned activities
  • Administration in Active Directory, user- and computer accounts
  • Maintaining a standardized ICT environment
  • Point of contact for helpdesk calls with Head Office in Brussels

Competency profile

Value-related competences

I. Engagement

  • Recognize and respond appropriately to the needs of management, teachers, and students
  • Feels involved and takes action to address matters
  • Team player

II. Collaborate

  • Helps others and consults
  • Considers the sensitivities and the diversity of people
  • Offers help with problems, even if the task is not part of your own assignment

III. Learning ability

  • Be able to absorb new information / knowledge, process it efficiently and apply it effectively.

 

Job-specific competences

I. Planning and organizing

  • Applying structure in time and space.
  • Set priorities when dealing with problems.

II. Independence

  • Do the job properly without the support, help or supervision of others.
  • Being able to properly assess when he / she can make his / her own decisions and when not.

III. Flexibility

  • Be able to efficiently adapt time management and behaviour in different situations.

IV. Stress resistance

  • To be able to deal with stress in work situations.
     

Professional competences

  • Experience in 1st line support and possible 2nd line support to end-users
  • Good knowledge of Windows 10, Office 365, Active Directory
  • Good understanding of networking, computers, Wi-Fi
  • Experience in a school environment is a plus
  • Language EN/NL/FR

Recruitment procedure

  • Pre-selection of candidates during week of 10/01/2022
  • Interview with selected candidates on Monday 17/01/2022 between 12.00h and 16.00h
  • The 2 best selected candidates will be asked to fill in an online Personal Profile Analysis and will be invited for a second interview on Friday 21/01/2022 between 11.00h and 12.00h

Sollicitaties moeten worden ingediend voor 09/01/2022

Procedure

Om te solliciteren dient u het solliciatieformulier in te vullen en uw motivatiebrief, cv en een scan van uw diploma te uploaden, en dit vóór de aangegeven einddatum.

De documenten die u dient te uploaden, moeten als volgt benoemd worden:

1-FAMILIENAAM Voornaam-motivatiebrief
(voorbeeld: 1-DUPONT Jeanne-motivatiebrief).
2-FAMILIENAAM Voornaam-cv
(example: 2-DUPONT Jeanne-cv).
3-FAMILIENAAM Voornaam-scan diploma
(example: 3-DUPONT Jeanne-scan diploma)

Sollicitatieformulier

Upload extra diploma